Firmfocus Privacy Policy – How We Protect Your Data and Comply with GDPR

Firmfocus Privacy Policy

Firmfocus respects your privacy and only collects personal data when necessary to provide our services, improve the user experience, or comply with legal obligations. We never retain data longer than necessary and do not share your information with third parties without good reason.

Firmfocus processes personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679), which governs data protection and privacy across the European Union and European Economic Area.

Personal Data We Process

• First and last name
• Address details
• Email address
• IP address
• Location data
• Data about your activity on our website
• Bank name and account number
• In case of personal business use or use of tools:
  • Company name, address and location
  • Any other business-related data you may enter in our tools

Special and/or Sensitive Personal Data

Our website and services do not intend to collect data about visitors under the age of 16, unless they have permission from a parent or guardian. We recommend that parents are involved in their children's online activities. If you believe we have collected data from a minor without consent, contact us via privacy@firmfocus.biz and we will delete it.

Purpose and Legal Basis for Processing

• Handling your payment
• Sending newsletters or promotional materials (with explicit consent)
• Contacting you to deliver our services
• Informing you about changes to services or products
• Creating and managing your account
• Processing data in our business plan and benchmark tools
• Delivering goods and services
• Improving our website based on usage behavior
• Fulfilling legal obligations (e.g. tax reporting)

Automated Decision-Making

Firmfocus does not make decisions based solely on automated processing that have significant consequences for individuals.

Data Retention

We only keep personal data as long as necessary for the purposes described.

Sharing Personal Data

We only share your data with third parties when necessary to fulfill our agreement with you or to meet legal obligations.

Cookies and Similar Technologies

We use functional, analytical, and tracking cookies. These help the website function properly, remember your preferences, and tailor content and ads. You were asked for consent on your first visit. You may disable cookies via your browser settings.

Your Rights

You have the right to access, correct or delete your personal data. You may also object to processing or request data portability. Contact klantenservice@firmfocus.nl with proof of identity (mask sensitive info like photo, MRZ, and ID number). We respond within four weeks.

Data Security

We take data protection seriously and implement appropriate technical and organizational measures. Contact us if you suspect misuse or vulnerabilities.